Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 11 Pro Max

My iPhone 11 Pro Max gets very hot after charging. I'm using the charger provided with this phone only. Even after 10 mins of charging is making it very hot from the back. What is the reason?

iPhone 11 Pro Max, iOS 14

Posted on Mar 29, 2021 1:04 AM

Reply
Question marked as Best reply

Posted on Mar 29, 2021 1:13 AM

The question is

  • Have you exposed your device to a liquid?
  • Have you left it outside in a car and the temperature went beyond the acceptable limits?
  • What is the Health of the battery? Have you checked recently?
  • What were you doing on your iPhone?
  • Was it connected to counterfeit charging cable?
  • Did your iPhone had a protective cover which does not provide good ventilation?


Lastly, purchase Apple Products, from an Apple Online StoreApple Retail Stores, and many Apple-authorized resellers and wireless service providers.


Secondly, It is not clear here in your post about the ambient temperature in your area where you are using the iPhone. However --> Keeping iPhone, iPad, and iPod touch within acceptable ...


Store the device where the temperature is between -20º and 45º C (-4º to 113º F). Don’t leave the device in your car, because temperatures in parked cars can exceed this range.


Use iOS devices where the ambient temperature is between 0º and 35º C (32º to 95º F). Low- or high-temperature conditions might cause the device to change its behaviour to regulate its temperature. Using an iOS device in very cold conditions outside of its operating range might temporarily shorten battery life and could cause the device to turn off. Battery life will return to normal when you bring the device back to higher ambient temperatures. Using an iOS device in very hot conditions can permanently shorten battery life.


1 reply
Question marked as Best reply

Mar 29, 2021 1:13 AM in response to SandyKDeol

The question is

  • Have you exposed your device to a liquid?
  • Have you left it outside in a car and the temperature went beyond the acceptable limits?
  • What is the Health of the battery? Have you checked recently?
  • What were you doing on your iPhone?
  • Was it connected to counterfeit charging cable?
  • Did your iPhone had a protective cover which does not provide good ventilation?


Lastly, purchase Apple Products, from an Apple Online StoreApple Retail Stores, and many Apple-authorized resellers and wireless service providers.


Secondly, It is not clear here in your post about the ambient temperature in your area where you are using the iPhone. However --> Keeping iPhone, iPad, and iPod touch within acceptable ...


Store the device where the temperature is between -20º and 45º C (-4º to 113º F). Don’t leave the device in your car, because temperatures in parked cars can exceed this range.


Use iOS devices where the ambient temperature is between 0º and 35º C (32º to 95º F). Low- or high-temperature conditions might cause the device to change its behaviour to regulate its temperature. Using an iOS device in very cold conditions outside of its operating range might temporarily shorten battery life and could cause the device to turn off. Battery life will return to normal when you bring the device back to higher ambient temperatures. Using an iOS device in very hot conditions can permanently shorten battery life.


iPhone 11 Pro Max

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.