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I’ve received a message on my iPhone that my number is being used on FaceTime and iMessage on a new iPad. I don’t have a new iPad. What does this mean please?


Posted on Jul 17, 2019 11:20 AM

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Posted on Jul 17, 2019 11:27 AM

Hello,


Whenever your Apple ID is used to sign into iCloud all your other devices will receive this message. It sounds like someone may have signed into a new iPad with your Apple ID. You can check the devices signed into iCloud by going to Settings -> Tap your account. From there you can remove any suspicious devices. It is also recommended that you change your password then enabled 2-factor verification by going to appleid.apple.com.

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Jul 17, 2019 11:27 AM in response to Bandakirkham

Hello,


Whenever your Apple ID is used to sign into iCloud all your other devices will receive this message. It sounds like someone may have signed into a new iPad with your Apple ID. You can check the devices signed into iCloud by going to Settings -> Tap your account. From there you can remove any suspicious devices. It is also recommended that you change your password then enabled 2-factor verification by going to appleid.apple.com.

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