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User profile for user: williamfromsaylorsburg
williamfromsaylorsburg Author
User level: Level 1
4 points

Is this real of bogus?

I just received this via email and I DID NOT make any purchase:


"Thank you! Your last purchase at the Apple Store is being processed.

Confirmation Number  ****

Item Name

Apple Store & iTunes Gift Card By Email

   Sent to  **** ( ****@ gmail.com )

   Payment Amout  $ 50.00 USD

   Payment Date   Wednesday, July 17, 2019 - 11:40:15 AM

   Payment Method   Debit/Credit Card


DID YOU MAKE THIS PURCHASE?

If you do not make this purchase, then someone knows your password.

Please cancel this purchase and change the password as soon as possible.

CANCEL THIS PURCHASE

Sincerely,

Apple Store Customer Service Team"


IS THIS A BOGUS PHISHING ATTEMPT???




[Personal Information Edited by Moderator]


iPhone 8 Plus, iOS 12

Posted on Jul 17, 2019 12:01 PM

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,105 points

Posted on Jul 17, 2019 12:22 PM

 Check your purchases history.


 Purchase History Review


Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.


Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams


Identifying legitimate emails from the iTunes Store


Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment. You won’t receive a response.


reportphishing@apple.com

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Question marked as Best reply
User profile for user: Eric Root
Eric Root
User level: Level 10
684,105 points

Jul 17, 2019 12:22 PM in response to williamfromsaylorsburg

 Check your purchases history.


 Purchase History Review


Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.


Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams


Identifying legitimate emails from the iTunes Store


Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment. You won’t receive a response.


reportphishing@apple.com

Reply

Is this real of bogus?

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