Newsroom Update

Tap to Pay on iPhone is now available in Canada. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Screen Broke

the phone is working but the screen has blanked out

iPhone 6s, iOS 12

Posted on Jul 18, 2019 8:45 AM

Reply
Question marked as Best reply

Posted on Jul 18, 2019 8:50 AM

Try a forced restart-->If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


If that doesn't resolve the problem make a genius bar appointment to have the phone checked out-->Genius Bar Reservation and Apple Support Options - Apple

2 replies

Screen Broke

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.