IPhone touch screen doesn't respond to taps

my screen is on, but it doesn't respond when I tap, slide, or try other gestures. 

and I have already tried force restart but it doesn't work and now i cant get into my phone

How do I fix it?


Also my touch ID doesn't want to work or wants to take a thumb print

iPhone 6, iOS 12

Posted on Jul 18, 2019 3:34 PM

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IPhone touch screen doesn't respond to taps

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