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Level 1

4 points

Apps

I’m trying to download an app and it says that my account was disabled in the App Store and iTunes how do I fix this?

iPhone XR, iOS 12

Posted on Jul 18, 2019 9:09 PM

Top-ranking reply

Level 10

334,192 points

Posted on Jul 18, 2019 10:51 PM

Contact iTunes Support in the country where you live (and which is therefore the country on the account) and see if they can/will re-enable it : If you see a message that says 'Your account has been disabled in the App Store and iTunes’

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