I dropped my iphone x and the screen turned green and even changed in color. Is it normal for iphone screens to change in color when dropped???

It is not normal. you need to make an appointment with the nearest Apple Store Genius Bar for an evaluation. It is possible that the screen needs replaced.

You have this experience where? Most Apple Stores do not do any piecemeal repairs, they replace the screen or the entire device which is why so many people complain about the cost here. The alignment of the cable would not cause this problem, the cable losing connection might but this type of symptom is almost always the screen.

Since this iPhone has been dropped repeated times it is well out of warranty and Apple would charge to do anything with it.

Please define "lots" and what Apple Store is this?

It shouldn't have required taking the screen off to get the SIM out not calibration. But regardless they didn't do anything that wouldn't be the same as replacing the screen. Diagnosing a failure and replacing a cable is far, far different.

We are talking iPhones, not Macs, that is an entirely different situations and they do more locally on them.

Cables area also different.

A loose cable might cause an intermittent loss of the screen display, or part of the screen depending on the pin, but it would not cause the color variations that the OP is seeing. What flex cables on what devices?

Trust me, it had to be disassembled to fish out the SIM card. My wife inserted it without the tray because she had no idea what she was doing. It was shaking around in the SIM slot but the opening was too narrow to shake it out or to get anything in like tweezers. Maybe I could have done some MacGyver stuff to extract it, but it was easier to go to an Apple Store.

I didn’t get to see it, but I’ve seen photos of what one looks like inside. There are holes in the metal SIM slot, and I’d guess they poked through the hole to push the SIM card out through the opening.

I've been told at Apple Stores that any time they disassemble an iPhone, they will always put it on their calibration machine (the Horizon Machine) to do standard display, security, etc calibration and configuration before returning the device to the customer. I don’t get what you question about that.

When we brought it in the Apple employee said that it wasn’t the first time they’d been asked to extract a SIM card that was inserted without the tray.

Could be anything from a damaged part or connection. The first thing I would think is that maybe the ribbon connector between the display and the main board was knocked out of proper alignment.

I don't know if it's properly described as "normal" but it doesn't sound unusual for issues like that after being dropped.

If you have an Apple Store that's convenient, then I'd suggest making an appointment. I have lots of experiences with them where some repairs were done for free because they didn't require substantial parts other than maybe a new adhesive seal.

deggie wrote:

You have this experience where? Most Apple Stores do not do any piecemeal repairs, they replace the screen or the entire device which is why so many people complain about the cost here. The alignment of the cable would not cause this problem, the cable losing connection might but this type of symptom is almost always the screen.

Since this iPhone has been dropped repeated times it is well out of warranty and Apple would charge to do anything with it.

Please define "lots" and what Apple Store is this?

My wife for some strange reason was in a hurry to replace her SIM card on her iPhone 6s Plus without asking me for help. So she just pushed in in - without the tray and it got stuck and couldn't be fished out. We went to the closest Apple Store, which was in Burlingame, California where we asked what could be done without an appointment. After waiting for an hour someone took it, we waited for another 45 minutes and it was returned intact with the SIM card extracted. They said taking it out was the easy part, but then they had to use the seals and then check it for calibration on their rig. We asked how much and they said it was free since there were no major repair parts.

Less than two weeks ago I finally book an appointment at an Apple Store (Bay Street, Emeryville, CA) to try and fix my broken escape key on my mid-2012 MacBook Pro with a broken scissor mechanism. The employee looks at it, runs some diagnostics (I guess that's mandatory even if the issue is obvious), and asks me to wait while he looks for the part in the back room; he said that it could be one of two types of mechanisms. After 10 minutes he's back with a new escape key and scissor mechanism. He pulls it out, figures out how it goes on the keyboard, and I've got a brand new escape key. I ask him how much and he says it's a courtesy fix.

And I guess the funkiest free courtesy fix was when I asked for a replacement for a Lightning cable where I didn't really know how old it was or which device it came with. The supervisor asked if I had any device with a Lightning cable still in the warranty period, and I whipped out my iPad Mini 4 purchased less than 5 months earlier. They checked the warranty coverage, said it was good enough, and I got a new Lightning cable pulled out of a retail package, although I didn't get to keep the box. I also got a receipt that showed it as an even refund and purchase, and that the cable now had a one year accessory warranty. I know that was probably a one-off deal, and I won't say which Apple Store because I have a feeling it wasn't quite by the book.

You seem to be pretty sure that a flex cable jarred loose can't cause a color change. It's not specifically an Apple issue, but I've had flex cables jarred on devices where displays went batty. I'm just recommending to the OP to have them take a look if that might be a fix. No guarantees, but at least an Apple Store won't charge a diagnostic fee like an AASP might.