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User profile for user: kjmh-twelve
kjmh-twelve Author
User level: Level 1
4 points

New iPad Pro Stuck on Apple Logo

I bought my iPad Pro 11 inch yesterday and while it was setting up, it restarted and is now stuck on the Apple logo.


A hard reset with the buttons will not work for me. My Windows PC doesn't have a proper USB port to connect my iPad to so I can restore it, either.


Is there any solution to this? Thanks.

Posted on Jul 19, 2019 7:00 AM

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User profile for user: QuickPost
QuickPost
User level: Level 10
103,365 points

Posted on Jul 19, 2019 7:05 AM

Hello,


It sounds like you need to contact AppleCare.


Contact AppleCare

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New iPad Pro Stuck on Apple Logo

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