Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPad is stuck on the apple logo. It will reset and go back to the same screen. I can't sync it with my computer.

I need help getting my iPad to start. It is stuck on the apple logo and I can't get it to sync with my computer. How can I fix it?

iPhone XR

Posted on Jun 6, 2021 8:30 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 7, 2021 12:58 PM

If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly, click here --> https://support.apple.com/HT203899


If your iPhone, iPad, or iPod touch won't turn on or is frozen - https://support.apple.com/HT201412


If they do not work then follow the advice at the end of the documents about contacting Apple.

1 reply
Question marked as Top-ranking reply

Jun 7, 2021 12:58 PM in response to Clarashoeless

If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly, click here --> https://support.apple.com/HT203899


If your iPhone, iPad, or iPod touch won't turn on or is frozen - https://support.apple.com/HT201412


If they do not work then follow the advice at the end of the documents about contacting Apple.

My iPad is stuck on the apple logo. It will reset and go back to the same screen. I can't sync it with my computer.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.