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Level 1

9 points

my ipad is stuck on apple logo and does not boot

My ipad is stuck on apple logo' how can i restore it?

iPad Air, iOS 12

Posted on Sep 15, 2020 4:08 AM

Top-ranking reply

Community+ 2024

Level 10

289,722 points

Posted on Sep 15, 2020 4:18 AM

If iPad isn’t responding, do one of the following:

On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.

If the iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

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