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Unable to update apps

When I try to update my apps it keeps taking me to the billing address screen. I am signed in and the address is correct by they will not update. Already tried a couple tricks I saw on the internet with no luck

iPhone XR, iOS 12

Posted on Jul 19, 2019 6:51 AM

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Question marked as Best reply

Posted on Jul 19, 2019 12:52 PM

You logged out and closed the App Store app via the phone's taskbar and then rebooted the phone ? You could contact iTunes Support and see if they can do anything from their end : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

3 replies
Question marked as Best reply

Jul 19, 2019 12:52 PM in response to Amyjpen

You logged out and closed the App Store app via the phone's taskbar and then rebooted the phone ? You could contact iTunes Support and see if they can do anything from their end : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

Unable to update apps

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