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Payment Methods

Alright, so it's asking me to verify my payment method before I can download anything, thing is, I haven't use my ipad in a while, so the card I had saved on it, I no longer have. It's asking for the CVV, and I have no clue what it was. And i can't remove it either because it says I have to have at least one payment method, and I can't add a new one without verifying the old one.

iPad, iOS 9

Posted on Jul 19, 2019 12:15 PM

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Question marked as Top-ranking reply

Posted on Jul 19, 2019 12:27 PM

Can you add the new one and then remove the old one? contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


iTunes Support


iTunes Support – world wide



1 reply
Question marked as Top-ranking reply

Jul 19, 2019 12:27 PM in response to ayesir_theflyingcat

Can you add the new one and then remove the old one? contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


iTunes Support


iTunes Support – world wide



Payment Methods

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