You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Locked Apple watch

I recently changed my password on my Apple Watch and I’m pretty sure I knew what it was but it keeps saying I was wrong so it locked me out. Apple support said to unpair it, so I did. It’s unpaired from my phone but the watch is still locked. I can’t pair it again. How do I reset the watch itself completely?

Apple Watch Series 3, watchOS 5

Posted on Jul 19, 2019 7:51 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 20, 2019 2:31 AM

Unpairing should erase the watch but for some reason it failed to complete correctly. Use the second method in If you forgot your Apple Watch passcode - Apple Support and Erase again, noting the requirement for charger power or it will not show the Erase option.

1 reply

Locked Apple watch

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.