Airdrop error message

Hello there,

I've been having difficulty using airdrop to transfer photos from my wife's ipod touch to my iphone X. It keeps showing 'Unable to Share'. Please let me know what I can do to overcome this issue. Thank you.

Evans

Posted on Jul 20, 2019 8:54 AM

Reply
1 reply

Jul 21, 2019 7:07 AM in response to evans178

Hi there, evans178!


Thanks for reaching out to the Apple Support Communities! It sounds like you’re having an issue with using AirDrop from an iPod touch to an iPhone X. If you have followed the steps in this article to Use AirDrop on your iPhone, iPad, or iPod touch and are still having an issue, I would recommend checking out this link to Contact Support. This link will get you in touch with Apple directly for the next steps you’ll need to take. 


Thanks again for reaching out and have a great day!

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Airdrop error message

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