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Bluetooth disconnecting

Bluetooth keeps disconnecting keyboard and mouse on Mac running Mojave, I have uninstalled keyboard and mouse and reset bluetooth and all of the common duties, it will all of a sudden connect without me doing anything.

It seems to connect disconnect at will.

Any help

iMac 21.5" 4K, macOS 10.14

Posted on Jul 20, 2019 9:19 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 20, 2019 9:30 AM



Resolve Wi-Fi and Bluetooth issues caused by wireless interference

https://support.apple.com/en-us/HT201542





Bluetooth - Apple Support


Connect a Bluetooth device with your Mac - Apple Support


Using a Bluetooth mouse, keyboard, or trackpad with ... - Apple Support


Pair a third-party Bluetooth accessory with your ... - Apple Support


Resolve Wi-Fi and Bluetooth issues caused by ... - Apple Support


Apple USB-C Charge Cable Replacement Program - Apple Support


https://www.apple.com/support/usbc-chargecable/




see—Grant Bennet-Alder https://discussions.apple.com/message/33794588#message33794588


"USB C dongle kills wifi 


Why do I have difficulty with Wi-Fi or Bluetooth devices when USB 3 devices are attached to my computer?


Some USB 3 devices can generate radio frequency interference that can cause Wi-Fi and Bluetooth devices operating in the 2.4GHz band to have issues communicating with your computer. 


Here are some tips to avoid this issue:


If your USB device has a cable long enough that you can move the device, place it away from your Mac—and make sure not to place it behind your Mac, or near the hinge of its display. The antennas for Wi-Fi and Bluetooth are located there, and USB 3 devices placed there might interfere with your wireless connections.


If you're using adapters or dongles on a Mac computer with Thunderbolt 3 (USB-C) ports, plug them into the front port on the left side of your Mac, or into the ports on the right side (if your computer has them). These ports are the farthest away from the antennas, making interference less likely.



To avoid interference on the 2.4GHz band using Wi-Fi, try using the 5GHz band instead. You can change this on your wireless base station. Bluetooth always uses 2.4GHz, so this alternative isn't available for Bluetooth."




ref: Using USB devices with your Mac


https://support.apple.com/en-us/HT201163


https://9to5mac.com/2017/02/03/lg-fixes-wifi-interference-problems-with-ultrafine-usb-c-5k-display-new-units-unaffected/


About the USB-C Multiport Adapter Update 1.0

https://support.apple.com/en-us/HT205858



Apple USB-C Charge Cable Replacement Program

 https://www.apple.com/support/usbc-chargecable/

1 reply
Question marked as Top-ranking reply

Jul 20, 2019 9:30 AM in response to cochino1969



Resolve Wi-Fi and Bluetooth issues caused by wireless interference

https://support.apple.com/en-us/HT201542





Bluetooth - Apple Support


Connect a Bluetooth device with your Mac - Apple Support


Using a Bluetooth mouse, keyboard, or trackpad with ... - Apple Support


Pair a third-party Bluetooth accessory with your ... - Apple Support


Resolve Wi-Fi and Bluetooth issues caused by ... - Apple Support


Apple USB-C Charge Cable Replacement Program - Apple Support


https://www.apple.com/support/usbc-chargecable/




see—Grant Bennet-Alder https://discussions.apple.com/message/33794588#message33794588


"USB C dongle kills wifi 


Why do I have difficulty with Wi-Fi or Bluetooth devices when USB 3 devices are attached to my computer?


Some USB 3 devices can generate radio frequency interference that can cause Wi-Fi and Bluetooth devices operating in the 2.4GHz band to have issues communicating with your computer. 


Here are some tips to avoid this issue:


If your USB device has a cable long enough that you can move the device, place it away from your Mac—and make sure not to place it behind your Mac, or near the hinge of its display. The antennas for Wi-Fi and Bluetooth are located there, and USB 3 devices placed there might interfere with your wireless connections.


If you're using adapters or dongles on a Mac computer with Thunderbolt 3 (USB-C) ports, plug them into the front port on the left side of your Mac, or into the ports on the right side (if your computer has them). These ports are the farthest away from the antennas, making interference less likely.



To avoid interference on the 2.4GHz band using Wi-Fi, try using the 5GHz band instead. You can change this on your wireless base station. Bluetooth always uses 2.4GHz, so this alternative isn't available for Bluetooth."




ref: Using USB devices with your Mac


https://support.apple.com/en-us/HT201163


https://9to5mac.com/2017/02/03/lg-fixes-wifi-interference-problems-with-ultrafine-usb-c-5k-display-new-units-unaffected/


About the USB-C Multiport Adapter Update 1.0

https://support.apple.com/en-us/HT205858



Apple USB-C Charge Cable Replacement Program

 https://www.apple.com/support/usbc-chargecable/

Bluetooth disconnecting

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