I can't turn on my device. I am new apple user and the device was working fine. I was using the finger print to access my device and a few days ago it asked for a pass code which I didn't remember. I tried several codes until it got to the point my device was totally locked. Please help.
iPad, iOS 12
Hello,
Please refer to the following Apple support document.
If you forgot your passcode for your iPad
As for your device not turning on, see if this Apple support document will help.
Thanks for your help. I was able to restore my iPad and use it again.
Your rock!!!
You are very welcome! I am happy to hear your device is working as it should!
Black screen
