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HRHBAWZ Author

Level 1

8 points

Why can’t I play the videos I have on my iPhone photos?

Why do I need an internet connection to play the videos I have saved on my iPhone photos & why can’t I play them without internet, this started few days ago

Posted on Jul 20, 2019 3:19 PM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

414,194 points

Posted on Jul 20, 2019 4:33 PM

If you have synced your Photos to iCloud and have chosen to optimise storage then internet is required to view the full picture

Store your photos and videos in iCloud

Your photos and videos are stored on your device in their original, high-resolution version. This means that they use a lot of space on your iPhone, iPad, and iPod touch. With iCloud Photo Library, you can make more space available on your device and have your entire collection, everywhere you go.

Get started with iCloud Photo Library:

Tap Settings > [your name] > iCloud > Photos. If you're using iOS 10.2 or earlier, tap Settings > iCloud > Photos.
Turn on iCloud Photo Library.
Select Optimize iPhone Storage to make more space on your device.

With Optimize Storage, smaller, space-saving photos and videos are kept on your device while all of your original, full-resolution versions are stored in iCloud. And as long as you have enough space in iCloud, you can store as many photos and videos as you want.

Manage your photo and video storage - Apple Support

https://support.apple.com/en-us/HT205703

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Why can’t I play the videos I have on my iPhone photos?

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