You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my iphone x fell and it won't turn on

my iphone x fell directly on the screen, luckily it didn't break at all but unfortunately the screen wasn't working and completely black but the iphone itself was working but now it won't turn on or make sounds/vibrations as before. What should I do and what could have been happened ?

iPhone X

Posted on Jul 21, 2019 1:18 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 21, 2019 1:21 AM

There's no way to diagnose that kind of issue remotely. You need to have that device inspected at an Apple Store or Authorized Service Provider. After checking it, they'll give you all the available options:

Apple – Location Selector

Regards

Giulio

2 replies

my iphone x fell and it won't turn on

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.