You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 7 Plus dropped to the ground refuses to turn on

After the second time my iPhone 7+ dropped to the ground,it has refused to turn on, without a visible break on the display screen,no indication to whether it's charging.it just appear blank and won't come up after several attempt


[Re-Titled by Moderator]

Earlier iPhone models

Posted on Sep 26, 2023 4:11 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 27, 2023 2:39 AM

Visit an Apple Store or an Apple Authorized Reseller in your region for assistance to diagnose the problem.

And they could offer a possible solution.

(perhaps) You will first have to make an appointment due to the pandemic.

See: Contact Apple for support and service

Contact Apple for support and service - Apple Support


1 reply

iPhone 7 Plus dropped to the ground refuses to turn on

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.