Locked Phone
Hi there I have bought a phone but it's locked under an apple ID the lady doesn't know the ID is there anyway I can use the phone without these details and use my Apple ID??
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She will have to sign out of the phone and turn Find My Phone off. If she can't do that, the phone is worthless to you. Ask for a refund.
Activation Lock - Turn off Find My iPhone
She can try the links below.
Apple ID - How to find your Apple An iCloud e-mail address is an Apple ID.
Enter the Apple (iCloud) ID and click Forgot Password.