Charged twice!!!!
I’ve just noticed that I am being charged twice for Apple Music. Once vis Apple direct, and again by my phone provider EE (UK)...... anyone have any suggestions how to resolve?… Thanks
iPhone 7, iOS 12
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If you get the Apple Music subscription through you mobile provider, then you shouldn’t subscribe through the app with Apple directly. If you has a previous subscription with Apple, then you should cancel one of the subscriptions. To active the subscription through your mobile provider, you should link your Apple ID to your mobile number.
Frequently Asked Questions - Six months of Apple Music on us - EE
What if I have an existing Apple Music subscription?
If you currently have a subscription for Apple Music directly with Apple, this will need to be cancelled in order to enjoy Apple Music membership through EE. To do this, you can follow the guidance here or alternatively call Apple directly on 08001076285.
About bundling Apple Music through mobile phone service providers - Apple Support