Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Watch was

How do you unlock a watch if it is locked and trying to factory reset the Apple Watch if you don’t know the code

Posted on Jul 22, 2019 5:59 PM

Reply
Question marked as Best reply

Posted on Jul 23, 2019 9:54 AM

There are two different possible lock mechanisms. If you have a passcode problem If you forgot your Apple Watch passcode - Apple Support should give the steps to clear it and start again. If you have hit Activation Lock trying to setup a watch you need the original Apple ID login details, or if the watch was pre-owned you need the original owner to release the lock. About Activation Lock on your Apple Watch - Apple Support

1 reply
Question marked as Best reply

Jul 23, 2019 9:54 AM in response to March1996

There are two different possible lock mechanisms. If you have a passcode problem If you forgot your Apple Watch passcode - Apple Support should give the steps to clear it and start again. If you have hit Activation Lock trying to setup a watch you need the original Apple ID login details, or if the watch was pre-owned you need the original owner to release the lock. About Activation Lock on your Apple Watch - Apple Support

Apple Watch was

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.