You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

SAMSUNG T5 Not Recognized by Samsung Software

Hello,


I recently bought the T5 by samsung, for my laptop, a MacBook Pro 2017.


When I connect the SSD drive of Samsung, I can see the folder that pops up with the samsung driver for it. I installed the NEWEST samsung driver and when it opened it said no Samsung portable ssd is connected (the light is going on on the drive btw).


After checking a bit I saw that this is a problem from the system preferences AND I AUTHORIZED THE SOFTWARE


After doing this, I uninstalled and re-installed the drive 2-3 times and it's STILL displaying the error saying no ssd portable is detected.


Help please??

thanks!

MacBook Pro 13", macOS 10.14

Posted on Jul 22, 2019 6:27 PM

Reply
2 replies

SAMSUNG T5 Not Recognized by Samsung Software

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.