Good afternoon
Can you please help me, I bought a Apple in 2014, and my cousin borrowed my iPad, and put other iCloud details on it. I have the Original purchase documents.
is there any way that the device can be factory reset.
Kind Regards
Ask your cousin to log out of his/her account. If he/she won't, and if you were the original purchaser of the iPad (i.e. it’s not second-hand), you could try going to an Apple Store (make a Genius Bar appointment if you do) or try contacting iTunes Support online (https://www.apple.com/emea/support/itunes/contact.html) and see if they can remove the iPad from the account - they are likely to want to see proof of ownership before they might help e.g. original receipt with the serial number on it
Ask your cousin to log out of his/her account. If he/she won't, and if you were the original purchaser of the iPad (i.e. it’s not second-hand), you could try going to an Apple Store (make a Genius Bar appointment if you do) or try contacting iTunes Support online (https://www.apple.com/emea/support/itunes/contact.html) and see if they can remove the iPad from the account - they are likely to want to see proof of ownership before they might help e.g. original receipt with the serial number on it
bloced Ipad
