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User profile for user: yzegeye
yzegeye Author
User level: Level 1
8 points

Not being able to download anything

I've been having this reoccurring problem with my Macbook. I'm constantly prompted when trying to download something from Google Chrome that theres a download error. But once I restart my computer I can download things with no problem. After a few hours the errors come back and I keep having to constantly restart the computer. When the download errors occur, I also can't access Safari and Word. Let me know if this problem sounds familiar to anyone. Thank you!

MacBook Pro 13", OS X 10.10

Posted on Jul 23, 2019 7:33 AM

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User profile for user: leroydouglas
leroydouglas
Community+ 2024
User level: Level 10
185,364 points

Posted on Jul 23, 2019 8:24 AM

Did you try a different browser?


To trouble shoot further you can:


Try a SafeBoot https://support.apple.com/en-us/HT201262

Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc.

This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.


Test issue in another user (or guest user) account  https://support.apple.com/en-us/HT204443

This will tell you if it a universal issue or isolated to your user/admin account. 


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User profile for user: leroydouglas
leroydouglas
Community+ 2024
User level: Level 10
185,364 points

Jul 23, 2019 8:24 AM in response to yzegeye

Did you try a different browser?


To trouble shoot further you can:


Try a SafeBoot https://support.apple.com/en-us/HT201262

Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc.

This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.


Test issue in another user (or guest user) account  https://support.apple.com/en-us/HT204443

This will tell you if it a universal issue or isolated to your user/admin account. 


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Not being able to download anything

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