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Spectrum eMail Setup Failure on iPhone X

Every time I try to set up my Spectrum e-mail account on my iPhone X (iOS 12.3.1), it just hangs up indicating that it's verifying the server info. I've waited for an hour or more several times but it never completes.. Is there a way to manually enter the correct server info so I can use e-mail?

Posted on Jul 23, 2019 10:06 AM

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Question marked as Best reply

Posted on Jul 23, 2019 12:28 PM


Setting Up Spectrum Email on your iPhone

Showing Content for 60073 ZIP Code Edit

To set up Spectrum Email on your iPhone:

  1. Open Settings and select Passwords & Accounts.
  2. Select Add Account > Other > Add Mail Account.
  3. Enter your name, email address, password and account description, then select Next.
  4. When prompted, enter the Spectrum email settings below and select Save.



Email Settings

  • Username: Your full Spectrum email address
  • Password: Your Spectrum email password
  • SSL: On
  • Protocol: IMAP
  • Incoming Email Server: mobile.charter.net
  • Port: 993
  • Outgoing Email Server: mobile.charter.net
  • Port: 587
  • Requires Authentication: Yes, or checked


iOS Setting Up Spectrum Email on your iPhone - Spectrum.net

https://www.spectrum.net/support/internet/mobile-email-setup-ios

1 reply
Question marked as Best reply

Jul 23, 2019 12:28 PM in response to BeachEd48


Setting Up Spectrum Email on your iPhone

Showing Content for 60073 ZIP Code Edit

To set up Spectrum Email on your iPhone:

  1. Open Settings and select Passwords & Accounts.
  2. Select Add Account > Other > Add Mail Account.
  3. Enter your name, email address, password and account description, then select Next.
  4. When prompted, enter the Spectrum email settings below and select Save.



Email Settings

  • Username: Your full Spectrum email address
  • Password: Your Spectrum email password
  • SSL: On
  • Protocol: IMAP
  • Incoming Email Server: mobile.charter.net
  • Port: 993
  • Outgoing Email Server: mobile.charter.net
  • Port: 587
  • Requires Authentication: Yes, or checked


iOS Setting Up Spectrum Email on your iPhone - Spectrum.net

https://www.spectrum.net/support/internet/mobile-email-setup-ios

Spectrum eMail Setup Failure on iPhone X

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