Good evening! I want you to help me with one problem. I want my money back. Today App Store has charged money for the game I don’t have. It makes me upset. So I want do decide this issue. Thank You in advance.
[Re-Titled by Moderator]
iPhone 5s, 12
Where are you seeing this charge exactly?
Did you ever have that game?
If so, did the game have a free trial?
If so, did you ever cancel it?
Try the steps here: View, change, or cancel your subscriptions - Apple Support
Where are you seeing this charge exactly?
Did you ever have that game?
If so, did the game have a free trial?
If so, did you ever cancel it?
Try the steps here: View, change, or cancel your subscriptions - Apple Support
Deleting the App, does not cancel any associated free trials or subscriptions. Follow the steps in the link above to cancel them.
Then contact iTunes Billing for a refund: iTunes Store - Contact Us - Official Apple Support
Normally, all sales are considered final, but you can ask for a refund.
If you have received a confirmation email, click the Report a problem link at the bottom.
If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option. You may need to pick a problem that is slightly different than yours to get a chat option.
My son accidentally installed it nelel back, but I immediately deleted it.
My son accidentally installed it a week ago, but I immediately deleted it
I do hope You can help me
You need to cancel the subscription yourself, we cannot do it for you. You need to do it yourself. Follow the steps in the link above.
Then contact iTunes Billing for a refund.
App Store has charged money for the game I don’t have
