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Level 1

4 points

Refund

I had downloaded an app and it said it was a free trial and I wouldn’t be charged for it but it took 38.99 out my account can I get a refund please

iPhone 8 Plus, iOS 12

Posted on Jul 23, 2019 3:43 PM

Top-ranking reply

Level 10

103,943 points

Posted on Jul 23, 2019 7:26 PM

Hi, Apple is not here. We are fellow users like you. Go to this link to request a refund - Request a refund for an App Store or iTunes Store purchase - Apple Support

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