Apple Lightning to USB 3 Camera Adapter does not work after iOS 12.4 update

Hi abiding_dude!

I understand that your accessory is not woking with your iPhone using a Lightning to USB adapter, and I'm happy to help. To isolate this issue further, you can try some further general troubleshooting steps. Please back up your iPhone before proceeding:

How to back up your iPhone, iPad, and iPod touch

Once you have backed up, you can reinstall the iOS software using this link:

If you can’t update or restore your iPhone, iPad, or iPod touch

If the issue is still present, try restoring the iPhone to factory settings and setting it up as a new iPhone:

Restore your iPhone, iPad, or iPod to factory settings

If this issue is present after restoring to factory settings, you can contact Apple Support using this link:

Contact Apple Support

Cheers!

The exact thing happened to me. As soon as 12.4 was released, my Audioquest Dragonfly Black no longer functions with my iPad Mini 5 & the Lightning to USB3 Camera Adapter. At all. No matter which order I connect devices/cables, the Dragonfly indicator light is red(standby mode). I’m doing whatever I can to investigate and search for a solution, but I have a feeling the solution will have to come in an update from Apple, and in that case, I don’t feel very hopeful. :(

Weird - I’ll give it a shot tonight, and post here. Did you receive/perform a firmware update on your Cobalt, and/or receive an iOS update beyond 12.4? My Dragonfly Black was at firmware 1.7 when I checked last week.

As an update:

I followed the instructions given by Apple in this post to reinstall the iOs software, twice. No effect. I guess I’ll try restoring to factory settings. Ugh, never thought I’d have problems like this for an Apple product..

Ok, thanks, man. No dice, here. Firmware is still 1.7 on the DAC, no updates for iOS. Can I ask which music player you are using that you’ve confirmed works? I wrote AudioQuest 1 - 2 weeks ago, and haven’t heard anything back.

Got you. I appreciate you communicating with me about this, even after the problem was solved for you. Definitely becoming more uncommon, these days!

Here’s a tidbit - upon inspecting my adapter and its box, I found that the eBay seller I bought it from is running a bait & switch, where he is listing the part as Brand New, Genuine Apple OEM, but sending buyers a Chinese knockoff! 🤬 I sent him a, “strongly worded email”, to which he simply replied, “sorry for any inconvenience”, and refunded me on the spot.. 🙄 I wasn’t about to pay Apple $40 for an ounce of plastic and a few connectors, so I grabbed one for $28 sold directly by Amazon. Should be here tomorrow, so we’ll see. 🤞🏻

Welp, turns out it was the knockoff that was the problem - got the Apple one today, plugged it in, and works without a hitch. 😋 Thanks for the assist, dude!