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Leomillar Author

Level 1

4 points

coins on a game

I purchased some coins on a game and the money has come out of my account but I haven’t received the coins

iPhone XR

Posted on Jul 25, 2019 5:30 AM

Top-ranking reply

King_Penguin

Level 10

334,192 points

Posted on Jul 25, 2019 5:40 AM

If the purchase was successful and shows as paid on the account's purchase history : See your purchase history in the App Store or iTunes Store - Apple Support

try contacting the game's developer. If they can't or won't help contact iTunes Support : http://reportaproblem.apple.com or http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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coins on a game

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