coins on a game
I purchased some coins on a game and the money has come out of my account but I haven’t received the coins
iPhone XR
I purchased some coins on a game and the money has come out of my account but I haven’t received the coins
iPhone XR
If the purchase was successful and shows as paid on the account's purchase history : See your purchase history in the App Store or iTunes Store - Apple Support
try contacting the game's developer. If they can't or won't help contact iTunes Support : http://reportaproblem.apple.com or http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)
If the purchase was successful and shows as paid on the account's purchase history : See your purchase history in the App Store or iTunes Store - Apple Support
try contacting the game's developer. If they can't or won't help contact iTunes Support : http://reportaproblem.apple.com or http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)
coins on a game