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using Mac os 10.14.6

Where did the backup function that was in iTunes move too?

Posted on Jul 25, 2019 6:51 AM

Reply
Question marked as Best reply

Posted on Jul 26, 2019 9:59 AM


Hello DanMccarter,


Thanks for asking the Apple Support Communities for help with backing up. Using iTunes, I guess you are trying to backup your iOS device, is this correct?


1. Please check this article for the options to backup your device, including iTunes or iCloud. How to back up your iPhone, iPad, and iPod touch - Apple Support


2. If you are not seeing your device in iTunes, please check this article: If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support


3. Also verify third-party security is not interfering. This article will help: Resolve issues between iTunes and third-party security software - Apple Support


Thanks and have a wonderful day.

2 replies
Question marked as Best reply

Jul 26, 2019 9:59 AM in response to DanMccarter


Hello DanMccarter,


Thanks for asking the Apple Support Communities for help with backing up. Using iTunes, I guess you are trying to backup your iOS device, is this correct?


1. Please check this article for the options to backup your device, including iTunes or iCloud. How to back up your iPhone, iPad, and iPod touch - Apple Support


2. If you are not seeing your device in iTunes, please check this article: If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support


3. Also verify third-party security is not interfering. This article will help: Resolve issues between iTunes and third-party security software - Apple Support


Thanks and have a wonderful day.

using Mac os 10.14.6

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