Podcast Connect Login Endless Looping

This is a recurrent bug which has affected a number of people. 'PeculiarFinds' (Error - Page Not Found - Apple Communityposted this possible solution though I don't know how effective it is likely to be:

Download the itunes app

   Open itunes app

   Mouse over "Account" on the top menu bar

   Click on "sign in."  If you are already signed in then sign out and click on the "sign in" to sign in again.

   It will take you to a login page.  Log in.

   It will tell you something to the affect that you are a new user and aren't able to use all services yet or something like that

   Follow the step by step prompts.  It will tell you something about a credit card but you don't have to enter one.  Just fill out your name and address and continue through the prompts.

   It will tell you that you can now log into all of apple services

   Open the podcasts screen in the itunes app

   On the menu on the right click on "submit podcast"

   It will take you to a login screen.  Log in

   It will ask you to accept terms of service.  Accept it.

   It will now take you to the podcast connect and you can submit your podcast.l

   If it doesn't work then go into the itunes app, click on "account" again, and select "authorizations-->authorize this computer" and go through that process and then try all of these steps again.

podcasts connect is not sending me to the… - Apple Community

If this fails I would suggest reporting it Podcasts Support. Go to Overview - Podcasts - iTunes Connect Resources and Help and click the 'Contact Us' link at the bottom of the page.

If that fails the next step is to contact Apple Support: Support

Don't present this as a podcasting problem - they don't handle those and will refer you to Podcasts Support (or give you an inaccurate answer judging by some people's experience). Present the problem as being the inability to access Podcasts Support.

I'm having the same issue. I ended up calling the Mac support line and spent about an hour and a half with the guy on the phone trying some various things, but to no avail. He provided me with the direct email to Podcast Support and I just emailed them. We'll see if I hear anything back.

The “Senior Tech” i was transferred to said he didn’t even have a support email for podcasts so at least that’s something. If you hear back from them please let us know. This is extremely frustrating. I’m seeing threads from over a year ago and people were having the same issue. I don’t know if the issue was solved for them or they simply stopped trying. I can’t even respond to the threads because they’re locked by now. So please! i’d appreciate it if you updated us!

There was a rash of this problem some months back, but it did seem to have gone away. Now evidently whatever the problem is has resurfaced for some people. I'm afraid the best advice I can give is what I've already posted.

Roger, when I follow your steps, I'm not even getting these events to occur:   

"It will tell you something to the affect that you are a new user and aren't able to use all services yet or something like that

Follow the step by step prompts.  It will tell you something about a credit card but you don't have to enter one.  Just fill out your name and address and continue through the prompts. It will tell you that you can now log into all of apple services."

Once I hit sign-in again, I'm just signed in again with no extra messages. This seems like it should be a rather simple fix for Apple, especially if it has occurred before. Seems to me like it's more them being ignorant/lazy than anything. Lots of people having the same problem would make you think they'd prioritize it. Guess not.

If you are hosting your podcast on Libsyn and not able to log in - email me Rob at libsyn dot com - and we can submit it directly for you - then later on once you do get in we can let you know how to get it transferred over to your own account.

Rob W

libsyn

I have sent a message to Podcasts Support explaining the problem and

asking them to look into it. Anyone having difficulty should post the

URL of their feed in case Support look at the posts, though I can't

promise that they will.

Rob was able to submit my feed which is great! I suggest you all reach out to your hosting company and have then assist you with this.

However, i really hope apple fixes this ASAP because i still cant access my dashboard.

Anyway, at least i was able to submit it. Thanks again ROB.

I'm having the same problem. I contacted apple support but they send me to podcast connect apple support i tried to login into contact us from podcast page but happen the same thing.

I haven't been able to get in with this solution.. Support says there nothing they can do for me because they don't handle such issues.

If you get a solution it will be very nice of you if you could tells us because I tried everything and no result

I am having the same experience as B_Marsh92.

I am just asked to sign in again and again, no new screens.

Just emailed you,

Thank you very much

Thanks Roger!