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Problem with login to Podcast Connect

I'm having trouble logging into https://podcastsconnect.apple.com/. The solution in this link does not work.


can't add my podcast to podcast connect -… - Apple Community


I do not know what to do.

Windows, Windows 10

Posted on Feb 15, 2023 12:42 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 15, 2023 1:44 PM

This has been a problem for some people. You must have a payment method registered in Apple Music/iTunes: make sure your computer is authorised to play purchases (Apple Music or iTunes menu Account>Authorisations>Authorise this Computer). Then try logging in at https://podcastsconnect.apple.com


If this fails I would suggest reporting it Podcasts Support: iTunes Connect | Contact Us


If that fails the next step is to contact Apple Support: Support


Don't present this as a podcasting problem - they don't handle those and will refer you to Podcasts Support (or give you an inaccurate answer judging by some people's experience). Present the problem as being the inability to access Podcasts Support. It's also been suggested that getting them to look at your Apple ID may clear matters: do you have a Developer ID? Someone else found that his didn't work and when he created a normal ID it worked.




2 replies
Question marked as Top-ranking reply

Feb 15, 2023 1:44 PM in response to patryktarachon

This has been a problem for some people. You must have a payment method registered in Apple Music/iTunes: make sure your computer is authorised to play purchases (Apple Music or iTunes menu Account>Authorisations>Authorise this Computer). Then try logging in at https://podcastsconnect.apple.com


If this fails I would suggest reporting it Podcasts Support: iTunes Connect | Contact Us


If that fails the next step is to contact Apple Support: Support


Don't present this as a podcasting problem - they don't handle those and will refer you to Podcasts Support (or give you an inaccurate answer judging by some people's experience). Present the problem as being the inability to access Podcasts Support. It's also been suggested that getting them to look at your Apple ID may clear matters: do you have a Developer ID? Someone else found that his didn't work and when he created a normal ID it worked.




Problem with login to Podcast Connect

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