Ringer volume turns off when Bluetooth in car connects

Why does the ringer volume drop to nothing each time my cars Bluetooth connects to iPhone X? Even when manually turned up, volume zeros out with one touch of the vehicles volume control.

iPhone X

Posted on Jul 25, 2019 6:35 PM

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Question marked as Top-ranking reply

Posted on Feb 9, 2021 7:00 AM

Apple could never figure this out when I contacted them and spoke with someone. I discovered that when I go in under the sounds for the ringer volume, I turned off where it says “change with buttons,” it fixed the problem for me.

219 replies

Oct 19, 2020 10:31 AM in response to Gina_Bean

Here's what my iPhone XR is doing since IOS 14 update. When I start car and phone bluetooth connects the ringer volume gets set to zero. I think that's OK since ringer goes through car speaker then. When phone disconnects from car bluetooth the ringer volume slide appears in a "faded" view at zero. If i leave Settings and look again at slider it is back at the original volume setting which is a good thing. I haven't missed a call or message alert since update so I'm assuming volume is returning to original setting even though Settings may not show it immediately after disconnect. This whole issue has been strange since some of the fixes seem to work for some people and not for others. IOS 14 seems to have fixed problem for me but not for others.

Feb 9, 2021 7:32 AM in response to Kristinr4

I’m pretty sure the ringer volume on phone is supposed to go down low or off when connected by Bluetooth to any device including car. The problem for many is when volume does not get restored to original setting when disconnected from Bluetooth device resulting in missing calls due to low ringer volume. I had this problem with my iPhone XR and 2020 Blazer for many months early last year. It may have started with an IOS update. None of the suggested fixes like turning off “change with buttons” worked and then sometime (maybe due to an IOS update???) it started working correctly for me and ringer returns to normal set volume when disconnected from car audio system. I’m happy now but it sounds like some people continue to have issues with this glitch.

Mar 6, 2021 3:16 PM in response to Gina_Bean

It's actually worse than what I've read here from my experience. For one, this issue occurred on my iPhone 5S and my 2019 Prius Plug-in Hybrid car. I thought it was an issue with Google Maps / my very old iPhone, but I use that pretty much use Google Maps every time I'm in my car... So, I got the new iPhone 12 Mini this past December, and I assumed the issue would be fixed with a more up-to-date OS. But, nope. And not with any suggested workarounds mentioned here. I recently turned off Bluetooth entirely to see if that would fix it. But, nope. Not if it's plugged in to charge...


It's amazing this is still an issue with the latest iPhone and latest iOS. I can kind of understand this as a feature, but as something you can't control in Settings is beyond me.


Nov 23, 2019 4:01 PM in response to Gina_Bean

This is so incredibly frustrating. On top of the ringer level, now I'm noticed when I activate Siri, the voice volume is directly tied to the lowered volume, so I can't hear the siri beeps or feedback because the volume is so low. And, I've been in my truck and turned the volume back up, and I can literally watch my iPhone lower the volume again just a few seconds later.

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Ringer volume turns off when Bluetooth in car connects

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