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ezequiel67 Author

Level 1

4 points

Camera not working

My camera shows a black screen on selfie mode and I have already restarted my phone

iPhone 7

Posted on Jul 25, 2019 11:25 PM

Top-ranking reply

gaetanotuf

Level 2

275 points

Posted on Jul 25, 2019 11:30 PM

Hello Ezequiel67,

if the Camera is not working on your iPhone it could be due to a Software or Hardware issue.

First of all try to follow the steps recommended by Apple in this article:

If the camera on your iPhone, iPad, or iPod touch isn't working

https://support.apple.com/en-ie/HT203040

Just in order to try to isolate the issue. Check also if there is any update available on your phone and eventually refer to an Apple Store, a Retail Store or to the Official Apple Support in order to inspect your product and verify if the issue could be instead related to the Hardware.

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