Apple Pay
Is there any way to restart the “Verify Identity” process if incorrect information has been entered along the way?
iPhone XR
Question marked as
Top-ranking reply
Yes, go here - Identity verification for Apple Cash - Apple Support
What if you enter the wrong information
Try to verify your identity again. When you verify again, we might ask for your driver's license or state ID.
- Go to your card info:
- iPhone: Open the Wallet app, tap your Apple Cash card, then tap
. - iPad: Open the Settings app, tap Wallet & Apple Pay, then tap your Apple Cash card.
- Apple Watch: Open the Apple Watch app, tap Wallet & Apple Pay, then tap your Apple Cash card.
- iPhone: Open the Wallet app, tap your Apple Cash card, then tap
- Tap Verify Identity. If you don't see this option, contact us. You might need to close your account and open a new one.
- Follow the onscreen steps.