You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Charges I didn’t authorize on my account

Charges made on my account I didn’t authorize. I removed that card on my Apple ID they charged the card I put and also my old card



[Re-Titled by Moderator]


Posted on Jul 26, 2019 11:17 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 26, 2019 11:19 PM

If they show on your iTunes account's purchase history, and if you claim you didn't do them (I assume you've already changed the account's password etc. if you are saying the account has been hacked), contact iTunes Support : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

2 replies
Question marked as Top-ranking reply

Jul 26, 2019 11:19 PM in response to tahjai208

If they show on your iTunes account's purchase history, and if you claim you didn't do them (I assume you've already changed the account's password etc. if you are saying the account has been hacked), contact iTunes Support : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

Charges I didn’t authorize on my account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.