How to resolve "This Apple ID is not active"....

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Sir_Dan Author

Level 1

21 points

How to resolve "This Apple ID is not active"....

Please I want to reset my ID password, but it's saying that this Apple ID is not active.... What should I do?

Posted on Jul 26, 2019 6:16 PM

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Answer 1

Best reply

Eric Root

Level 10

684,015 points

Jul 27, 2019 6:13 AM in response to Sir_Dan

contact Apple ID Support.

Apple ID Support

Apple ID Support (2)

Apple Support by e-mail or chat Work through the screens to get a chat option. You may need to pick a problem that is slightly different than yours to get a chat option.

Apple Support using Twitter

Or fill out and submit this form. The form is for iTunes, but it will get passed to the ID Support section.

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Answer 2

Eric Root

Level 10

684,015 points

Jul 26, 2019 8:23 PM in response to Sir_Dan

Did you deactivate your Apple ID? If so, see the end of the article.

Apple ID - How to deactivate your Apple ID account

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Answer 3

Sir_Dan Author

Level 1

21 points

Jul 27, 2019 5:30 AM in response to Eric Root

I didn't deactivate it... Just that I haven't use my iPad for a long time now.... (years)

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Answer 4

Sir_Dan Author

Level 1

21 points

Jul 27, 2019 5:31 AM in response to Eric Root

And now I've forgotten the password.... And am trying to reset it....

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How to resolve "This Apple ID is not active"....

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