How to resolve "This Apple ID is not active"....
Please I want to reset my ID password, but it's saying that this Apple ID is not active.... What should I do?
contact Apple ID Support.
Apple Support by e-mail or chat Work through the screens to get a chat option. You may need to pick a problem that is slightly different than yours to get a chat option.
Or fill out and submit this form. The form is for iTunes, but it will get passed to the ID Support section.