itunes wont update my iphone
My itunes and iphone have all the new updates but still my itunes wont backup my phone. What do i do?
iPhone 7 Plus
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8 replies
“All the new updates” does not tell us anything when discussing iTunes on your Mac.
We need to know the iTunes version number, and your MacOS name and number. Your iTunes may well be too old to support the current iOS version.
You have also not told us what messages you see when you attempt the backup.
How much free space does your Mac have? It might be worth checking for malware with Malwarebytes. It would be useful to know if a backup to iCloud could be completed even if you prefer to use iTunes. It would also give you a fall back position if you actually had to restore and found the iTunes backup wouldn't work. Options are good.
tt2
It will but i dont wanna be using my icloud for back up. I prefer itunes.
It says this message
Hello thank you so much for your response
my itunes version is 12.8.2.3 And my mac is macOS Sierra version 10.12.6
I forgot to add — the message i always get would be that there is an error when backing up my iphone
Hello, i have tried that already still it didn't work
Will it backup to iCloud if it won't backup to iTunes? What is the error message when the backup to iTunes fails?
tt2
itunes wont update my iphone