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I replaced my credit card. I'm trying to add the new card and it is telling me the old one has to be verified. I can't verify it as I no longer have it. If i simply try to delete the old card it says i have to have at least one card on file. Seems to be caught in a loop where I can't add or delete

iPad Pro 11-inch Wi-Fi

Posted on Jul 27, 2019 12:11 PM

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1 reply

Jul 27, 2019 11:09 PM in response to higginsindy

Try adding the new card and removing the old one via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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Change payment

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