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mallory278 Author

Level 1

4 points

fingerprint for purchases

i used to be able to use my finger print for any purchases and as of today it wants my password. Tried restarting, tried to go through the apple store to fix it, I’ve tried to turn all my stuff in and off and it isn’t working.

iPhone 8 Plus

Posted on Jul 27, 2019 12:15 PM

Top-ranking reply

AndreAcer

Level 3

592 points

Posted on Jul 27, 2019 5:19 PM

You might need to enter your passcode or Apple ID instead of using Touch ID in these situations:

You just restarted your device
Your fingerprint isn't recognized five times in a row
You haven't unlocked your device in more than 48 hours
You just enrolled or deleted fingerprints
You're trying to open Touch ID & Passcode in the Settings menu
You used Emergency SOS.

If Touch ID isn't working on your iPhone or iPad - Apple Support

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fingerprint for purchases

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