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User profile for user: mallory278
mallory278 Author
User level: Level 1
4 points

fingerprint for purchases

i used to be able to use my finger print for any purchases and as of today it wants my password. Tried restarting, tried to go through the apple store to fix it, I’ve tried to turn all my stuff in and off and it isn’t working.

iPhone 8 Plus

Posted on Jul 27, 2019 12:15 PM

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User profile for user: AndreAcer
AndreAcer
User level: Level 3
592 points

Posted on Jul 27, 2019 5:19 PM

You might need to enter your passcode or Apple ID instead of using Touch ID in these situations:

  • You just restarted your device
  • Your fingerprint isn't recognized five times in a row
  • You haven't unlocked your device in more than 48 hours 
  • You just enrolled or deleted fingerprints
  • You're trying to open Touch ID & Passcode in the Settings menu
  • You used Emergency SOS.


If Touch ID isn't working on your iPhone or iPad - Apple Support

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User profile for user: AndreAcer
AndreAcer
User level: Level 3
592 points

Jul 27, 2019 5:19 PM in response to mallory278

You might need to enter your passcode or Apple ID instead of using Touch ID in these situations:

  • You just restarted your device
  • Your fingerprint isn't recognized five times in a row
  • You haven't unlocked your device in more than 48 hours 
  • You just enrolled or deleted fingerprints
  • You're trying to open Touch ID & Passcode in the Settings menu
  • You used Emergency SOS.


If Touch ID isn't working on your iPhone or iPad - Apple Support

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fingerprint for purchases

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