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Can't remove or validate old credit card

I have 2 forms of payment in my iTunes account. 1 is a credit from a gift card & the other is an old credit card. The system won't let me remove the old card or edit it or add a new credit card. Help!


Posted on Jul 27, 2019 1:13 PM

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Posted on Jul 27, 2019 11:07 PM

Try adding the new card removing the old one via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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Question marked as Best reply

Jul 27, 2019 11:07 PM in response to jennyoh10

Try adding the new card removing the old one via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

Can't remove or validate old credit card

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