Family sharing on I phone

I was attempting to make an iTunes purchase when I found out I am part of a family sharing and there is already a credit card but it wants me to verify the card. This is all wrong because I was NEVER part of a 'family' . How do I remove myself from this bogus family? Under family sharing it won't let me do anything, says I have to contact my family member which is in Chinese! Please can anyone help?

iPhone SE

Posted on Jul 28, 2019 6:53 AM

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Posted on Jul 28, 2019 7:11 AM

If you can't leave it : Leave Family Sharing - Apple Support

contact iTunes Support and see if they can remove you from it : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’) or https://www.apple.com/emea/support/itunes/contact.html

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Question marked as Top-ranking reply

Jul 28, 2019 7:11 AM in response to Mjfoto

If you can't leave it : Leave Family Sharing - Apple Support

contact iTunes Support and see if they can remove you from it : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’) or https://www.apple.com/emea/support/itunes/contact.html

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Family sharing on I phone

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