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iphone not connecting to carrier (wifi does)

My Iphone 6 plus not connecting to carrier tower. Wifi calling is working. Any idea what's going on?

iPhone 6 Plus

Posted on Jul 28, 2019 8:37 AM

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Question marked as Top-ranking reply

Posted on Jul 28, 2019 12:49 PM

If you see No Service on the iPhone, see this for troubleshooting. If you see No Service or Searching on your iPhone or iPad - Apple Support


Wi-Fi calling does not connect to the cellular tower, that is using the wi-fi in your house for making calls. Part way down the list of troubleshooting is to contact your carrier.

2 replies
Question marked as Top-ranking reply

Jul 28, 2019 12:49 PM in response to carray778

If you see No Service on the iPhone, see this for troubleshooting. If you see No Service or Searching on your iPhone or iPad - Apple Support


Wi-Fi calling does not connect to the cellular tower, that is using the wi-fi in your house for making calls. Part way down the list of troubleshooting is to contact your carrier.

iphone not connecting to carrier (wifi does)

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