You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why can’t I FaceTime without any Bluetooth headphones?

Why can’t I FaceTime without any Bluetooth headphones? I can receive calls without Bluetooth headphones but when I pick up , it fails. But if Bluetooth headphones are connected, I’m allowed to FaceTime. Why is that?


[Re-Titled by Moderator]

iPhone 8

Posted on Jul 28, 2019 4:10 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 28, 2019 7:43 PM

If your iPhone is stuck in headphone mode

When your iPhone gets stuck in headphone mode or won't recognize your headphones, get help.


     

Do you have one of these issues?

  • After you plug any headphones into your iOS device, sound plays from your device's speakers instead of the headphones.
  • You unplug your headphones, but when you adjust volume on your iOS device, you still see a Headphones volume indicator.

If so, take your device to an Apple Retail Store or Apple Authorized Service Provider for inspection. Don’t have a nearby service location? Contact Apple Support.


If your iPhone is stuck in headphone mode - Apple Support

https://support.apple.com/en-us/HT207532

1 reply
Question marked as Top-ranking reply

Jul 28, 2019 7:43 PM in response to Frankie2302

If your iPhone is stuck in headphone mode

When your iPhone gets stuck in headphone mode or won't recognize your headphones, get help.


     

Do you have one of these issues?

  • After you plug any headphones into your iOS device, sound plays from your device's speakers instead of the headphones.
  • You unplug your headphones, but when you adjust volume on your iOS device, you still see a Headphones volume indicator.

If so, take your device to an Apple Retail Store or Apple Authorized Service Provider for inspection. Don’t have a nearby service location? Contact Apple Support.


If your iPhone is stuck in headphone mode - Apple Support

https://support.apple.com/en-us/HT207532

Why can’t I FaceTime without any Bluetooth headphones?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.