My son lost his phone and couldn’t remember his Apple ID password when setting up his new phone. So now he has a new Apple ID. He subscribed to Apple Music with that lost Apple ID and we need to cancel it. How do we go about doing that since we don’t have his old Password?
iPhone XS
The best way would be to recover the password:
If you forgot your Apple ID password https://support.apple.com/HT201487
Failing that, contact Apple:
iTunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions -->
https://www.apple.com/emea/support/itunes/contact.html
Contact Apple for support and service - "See a list of Apple phone numbers around the world."
The best way would be to recover the password:
If you forgot your Apple ID password https://support.apple.com/HT201487
Failing that, contact Apple:
iTunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions -->
https://www.apple.com/emea/support/itunes/contact.html
Contact Apple for support and service - "See a list of Apple phone numbers around the world."
Apple Music Subscription
