iTunes Store Country Switch Issue

Question

Level 1

8 points

iTunes Store Country Switch Issue

I'm from Costa Rica, and I have an Apple Music subscription (family) there, but I'm at the USA right now for a month, I had a billing problem with my Costa Rican card and the subscription couldn't be renewed.

Now I changed the region to USA because I needed to download an app that is only available here, and my Apple Music subscription disappeared!, I have no problem with staying with this country store, but if I start a new subscription in this region with my USA payment method, all my libraries will appear again? or do I have to be back in Costa Rica tu subscribe again and retrieve all my info?

Thanx

iPhone XR

Posted on Jul 29, 2019 5:02 PM

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Answer 1

wayuko Author

Level 1

8 points

Jul 30, 2019 5:10 AM in response to King_Penguin

I just wanted to pay my subscription with my US card... 😡😡😡

Are you sure there’s nothing I can do?

If I pay my subscription right now with my US card will I be able to change country once I get to Costa Rica? And not loose my library again? What about my family? Do they loose their library additions too? I had a family plan... 😡

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Answer 2

King_Penguin

Level 10

334,192 points

Jul 29, 2019 10:54 PM in response to wayuko

When you return to Costa Rica and therefore change the country and billing details on the account, your Apple Music library is unlikely to re-appear, you will have to manually download the content.

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