Lost Apple Music off this (2nd) phone

I’ve somehow lost access to my Apple Music account suddenly.


I did have it on 2 IPhones but only 1 now.


Ideas?

Posted on Jul 30, 2019 4:40 AM

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Question marked as Top-ranking reply

Posted on Jul 30, 2019 8:26 AM

Possibly you performed some action that resulted in getting signed out for this service. Possibly you followed a link to see content in a Store for a different region.


Sign out of the iTunes Store and then sign back in.


If you still can't access it after that:

  1. Restart your iOS device
  2. Turn off iCloud Music Library and then turn it back on.
1 reply
Question marked as Top-ranking reply

Jul 30, 2019 8:26 AM in response to RichardGeo

Possibly you performed some action that resulted in getting signed out for this service. Possibly you followed a link to see content in a Store for a different region.


Sign out of the iTunes Store and then sign back in.


If you still can't access it after that:

  1. Restart your iOS device
  2. Turn off iCloud Music Library and then turn it back on.

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Lost Apple Music off this (2nd) phone

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