Forgotten Guided access password

Question

BigAkita1 Author

Level 1

8 points

Forgotten Guided access password

How do you exit guided access on the 2018 iPads if the passcode is forgotten?

Posted on Jul 30, 2019 7:37 PM

Reply

Answer 1

Top-ranking reply

QuickPost

Level 10

103,365 points

Jul 31, 2019 9:57 AM in response to BigAkita1

Hello,

Please refer to the following Apple Support document.

If you forgot your passcode or your iPad is disabled

Reply

Answer 2

BigAkita1 Author

Level 1

8 points

Jul 31, 2019 10:31 AM in response to QuickPost

Thx! However, it is not disabled. The forgotten passcode is not the screen passcode, it is the guided access passcode. Does the device have to be restored if the guided access passcode is forgotten? Thx!!

Reply

Answer 3

QuickPost

Level 10

103,365 points

Jul 31, 2019 12:56 PM in response to BigAkita1

Correct, you will need to treat the device as if it were disabled and restore with iTunes on a Macintosh or Windows PC/

Reply

Forgotten Guided access password

Similar questions