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activation help for ipad

a friend of mine gave me his old iPad but it is giving me an activation lock screen. I asked him to remove it from his iTunes account so I could do a factory reset. He looked on his iTunes account and says it is not linked. Any idea how to get around this so I can reset it?

Posted on Jul 30, 2019 9:32 PM

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Question marked as Top-ranking reply

Posted on Jul 30, 2019 10:46 PM

Tell him to follow all of the steps here:


https://support.apple.com/en-us/HT201351

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activation help for ipad

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